FAQs

    Setup

  • Q: Why does the system not respond, when I insert my USB device into the Plustek eDoc to copy the UDID Quick Link?
  • eDoc Cabinet

  • Q: I have activated the function automatic converting into searchable PDF on eDoc Cabinet. Why does it not process and convert the data?
  • eDoc Manager

  • Q: Why can't I share files via URL, email or QR code using the UDID Quick Link?
  • eDoc APP

  • Q: When I am trying to download and install the Plustek eDoc App on my mobile phone with Google Play, I can only select the Cancel button but not the Install button. How can I solve this problem?
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